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Privacy Policy

Last updated: September 9, 2024

Overview

This Privacy Policy describes how we collect, use, and disclose your information when you use our services, as well as your privacy rights and how the law protects you. By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms shall have the meanings defined herein. The following definitions apply regardless of whether they are in the singular or plural form.

Definitions

The purpose of this Privacy Policy is to:

  • "Account" refers to a unique account created for you to access our service or parts of our service.
  • "Affiliate" means any entity that owns 50% or more of the shares, equity, or securities that confer the right to elect directors or other governing authorities.
  • "Company" (hereinafter referred to as "Company", "we", "us", or "our") refers to FlowAI.
  • "Cookies" are small files placed on your computer, mobile device, or other devices by the website, containing your browsing history on that website and other purposes.
  • "Country" refers to Hong Kong (China).
  • "Device" means any device that can access our service, such as a computer, mobile phone, or tablet.
  • "Personal Data" refers to any information relating to an identified or identifiable individual.
  • "Service" refers to the website.
  • "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals that provide services to the Company, including those who assist the Company in analyzing how the service is used.
  • "Third-party Social Media Service" means any website or social media platform that a user can log into or create an account to use the service.

Types of Data Collected

Personal Data

When we provide services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We may collect:

  • Email address
  • Name
  • Phone number
  • Usage data

Use of Personal Data

We may use personal information for the following purposes:

  • To provide and maintain our service, including monitoring the usage of the service.
  • To manage your account: to manage your registration information as a user of the service. This personal data allows you to use specific features of the service that are only available to registered users.
  • To fulfill contracts: to develop, comply with, and complete the purchase contract for goods, projects, or services you purchase through our service, or any other contract we enter into with you through the service.
  • To contact you: to communicate with you via email, phone, SMS, or other electronic means (such as push notifications from mobile applications) regarding updates or related information, including necessary or reasonable security updates related to the functionality, products, or service contracts.
  • To provide you with news, special offers, and general information about other goods, services, and events we offer that are similar to those you have already purchased or inquired about, unless you have opted not to receive such information.
  • To manage your requests: to process and respond to your requests to us.
  • For business transfers: we may use your personal information to evaluate or conduct mergers, splits, reorganizations, dissolutions, or sales or transfers of all or part of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceedings.
  • For other purposes: we may use your information for other activities, such as data analysis, identifying usage trends, evaluating and improving our marketing activities, products, and services, and optimizing your user experience.

Retention of Your Personal Data

The Company will retain your personal information until the purposes described in this Privacy Policy are achieved. We will retain and use your personal information to the extent necessary to comply with our legal obligations, for example, if we need to retain your information to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Such data is generally retained for a shorter period, unless it is used to enhance the security of the service or improve its functionality, or if the law requires us to retain it for a longer period.

Transfer of Your Personal Data

Your personal information, including personal data, is processed at the Company's operating locations and the locations of the persons involved in the processing. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy and submission of such information represents your agreement to the related data transfer.

The Company will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. Your personal information will not be transferred to any organization or country unless adequate security and personal information protection measures are in place.

Deletion of Your Personal Information

You have the right to request that we assist you in deleting the personal information we have collected about you.

Our service may allow you to delete information about you within the service.

You can log into your account (if you have one) at any time and go to the account settings section to manage and update your information. You may also contact us to request access to, correction of, or deletion of the information we hold about you. Please note, however, that we may need to retain certain information for legal obligations or legitimate reasons.

Children's Privacy Information

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian of a minor and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from anyone under the age of 13 without parental consent, we will take steps to remove that information from our servers immediately.

If we need to rely on your consent as a legal basis for processing your information and your country requires parental consent, we may need to obtain your parent's consent before collecting and using that information.

Links to Other Websites

Our service may contain links to other websites operated by third parties. Please review and evaluate the privacy policies of each website you visit.

We are not responsible for the content, privacy policies, or practices of any third-party websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective, and update the "last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]